Healing Destination Hoi An: Sustainable Wellness with a Cultural Touch
“Healing Destination Hoi An” is a wonderful name, especially if your spa is located in Hoi An. This name combines the geographical element with the purpose of the spa, immediately informing customers about your services and location. Here are some advantages of this name:
- Clear positioning: This name not only emphasizes healing but also specifies the location (“Hoi An”), making it easy for customers to recognize and find your spa.
- Attracting tourists: Hoi An is a famous tourist destination, and combining the location name with healing services can attract many tourists seeking a relaxing and rejuvenating experience.
The goal of our products and services is to create a truly special and memorable experience for guests at Hội An Healing Destination. We aim to make customers feel rejuvenated both externally and internally as they spend their precious time enjoying spa activities during their short stay in Hội An:
Customer Pickup and Drop-off:
Guests will enjoy a unique experience being transported by two means: a basket boat and an electric car. The basket boat will pick up guests and travel for about 15 minutes on the river. This experience contributes 5% to the model by providing a sense of peace, tranquility, and calm right from the start. Guests will disembark at a location within walking distance of the reception area, where they will be welcomed by the staff, introduced to the organic rice fields and the forest garden before entering the lobby to choose their services.
The electric car picks up guests from all hotels in Hoi An and takes them directly to the spa or to a transfer point at Aurora, where they will then continue their journey by basket boat.
Introduction to Garden Herbs:
There is a 10 to 15-minute session where the reception staff introduces the various herbs grown in the garden and their uses. During this introduction, guests are advised on selecting specific herbs for massages and scrubs included in their pre-booked service packages. This experience is unique because guests can choose the fruits and herbs they want to use, ensuring they feel completely safe. While fruits are discussed in terms of their benefits, they are not available in the garden.
Massage Techniques:
The massages are performed by well-trained staff under the guidance of Ms. Trang Thanh, a skilled employee. Additionally, they have now incorporated knowledge about using fruit and herbal ingredients. These massages are distinct from the common techniques currently available at other spas.
Dining:
After the massage experience, guests will dine at the Field Restaurant, where they will enjoy a truly exceptional and premium meal, offering a distinct and valuable high-end dining experience.
Target Customer Segment
We focus on mid to high-end customers who prioritize spa experiences as part of their travel activities. However, we also cater to those seeking fewer but more exclusive services. Therefore, our product menu will offer a comprehensive range of individual services and unique, distinctive service packages designed to create a sense of exclusivity and rarity.
