OUR STORY
Nestled in the serene countryside of Hội An, Healing Destination is a tranquil oasis where nature and professional spa services come together to create a unique and unforgettable experience. Imagine arriving at our retreat, where the stresses of daily life begin to melt away as you take in the stunning surroundings: lush green rice fields, a gently winding river, and soft grass under the shade of coconut trees.
At Healing Destination, our mission is to help you achieve harmony in body, mind, and spirit. Our half-day relaxation packages are designed to provide the perfect escape, allowing you to immerse yourself in a world of peace and rejuvenation. As you explore our grounds, you’ll discover our special garden, a hidden gem that sets us apart. Here, we preserve dozens of rare medicinal plants, which not only enhance our spa treatments but also support our commitment to sustainability by providing fresh vegetables and aiding in restaurant waste management.
From the moment you step into our sanctuary, you’ll feel the calming embrace of nature and the expert touch of our spa professionals. Whether you’re enjoying a soothing massage, unwinding in our garden, or simply soaking in the beauty of the countryside, Healing Destination Hội An promises a restorative experience that will leave you feeling balanced and revitalized.
The garden adheres to principles ensuring high-quality food while reducing negative environmental impacts.
🌱 It employs natural farming, sustainable forest gardening, and a circular economy.
🌱 A diverse biodiversity ecosystem is established.
🌱 Over 350 types of seasonal plants, medicinal herbs, and native species are cultivated.
🌱 Products and services are developed from an “Ecological Foundation.”
🌱 Fair sharing with the community and the environment is practiced.
🌱 Empowerment is provided to employees, neighbors, the community, suppliers, and customers.
Healing Destination Hoi An is committed to sustainability and the preservation of indigenous culture, offering a relaxing and rejuvenating experience.
The goal of our products and services is to create a truly special and memorable experience for guests at Hội An Healing Destination. We aim to make customers feel rejuvenated both externally and internally as they spend their precious time enjoying spa activities during their short stay in Hội An:
Customer Pickup and Drop-off:
Guests will enjoy a unique experience being transported by two means: a basket boat and an electric car. The basket boat will pick up guests and travel for about 15 minutes on the river. This experience contributes 5% to the model by providing a sense of peace, tranquility, and calm right from the start. Guests will disembark at a location within walking distance of the reception area, where they will be welcomed by the staff, introduced to the organic rice fields and the forest garden before entering the lobby to choose their services.
The electric car picks up guests from all hotels in Hoi An and takes them directly to the spa or to a transfer point at Aurora, where they will then continue their journey by basket boat.
Introduction to Garden Herbs:
There is a 10 to 15-minute session where the reception staff introduces the various herbs grown in the garden and their uses. During this introduction, guests are advised on selecting specific herbs for massages and scrubs included in their pre-booked service packages. This experience is unique because guests can choose the fruits and herbs they want to use, ensuring they feel completely safe. While fruits are discussed in terms of their benefits, they are not available in the garden.
Massage Techniques:
The massages are performed by well-trained staff under the guidance of Ms. Trang Thanh, a skilled employee. Additionally, they have now incorporated knowledge about using fruit and herbal ingredients. These massages are distinct from the common techniques currently available at other spas.
Dining:
After the massage experience, guests will dine at the Field Restaurant, where they will enjoy a truly exceptional and premium meal, offering a distinct and valuable high-end dining experience.
Target Customer Segment
We focus on mid to high-end customers who prioritize spa experiences as part of their travel activities. However, we also cater to those seeking fewer but more exclusive services. Therefore, our product menu will offer a comprehensive range of individual services and unique, distinctive service packages designed to create a sense of exclusivity and rarity.